NEW
Notifications Channel
Server owners can now designate a Discord channel to receive TixBot system messages and announcements.
FeaturePro
Professional Discord Support — Free Forever
Turn Discord into a
Support Powerhouse
Professional ticket management with SLA tracking, escalation workflows, custom forms, transcripts, and canned responses — all configurable from your web dashboard at tixbot.gg.
See it in action
A real support ticket from open to close — right inside Discord
Step 1 — Panel
support-infoOpen a ticket
TixBotAPP11:27
🎫 Support Tickets
Click the button below to open a support ticket. We aim to respond within 1 hour.
Powered by TixBot • tixbot.ggStep 2 — Ticket Channel
ticket-0001
Step 3 — Resolution
ticket-0001Staff view
Everything You Need
Powerful features that scale with your community or business
Smart Ticketing
Button-driven ticket creation with custom forms, dropdown menus, and private channel routing. Multiple ticket types per server.
SLA Tracking
Monitor first response times with daily, weekly, and monthly analytics. Performance ratings to meet your SLA targets consistently.
Smart Escalation
Escalate tickets to senior support with full context preserved. Custom escalation categories and role-based access control.
Auto-Responses
Instant replies when tickets are created. Keyword triggers, cooldowns, and smart timing to reduce first response time.
Canned Responses
Pre-written replies for common questions. Organise tickets with tags and respond instantly without typing the same thing twice.
Ticket Transcripts
Full conversation history saved automatically. Search, filter, and export transcripts for compliance and team training.
Simple, Transparent Pricing
Start free, upgrade when you need more. All paid plans include a 14-day free trial.
Free
$0/mo
- Unlimited tickets
- Multiple ticket types
- Basic forms
- Panel deployment
- —TixBot branding
MOST POPULAR
Pro
$6/mo
- Everything in Free
- Auto-responses
- Ticket escalation
- Canned responses
- Application panels
- Auto-close tickets
- Basic analytics
Business
$15/mo
- Everything in Pro
- Remove TixBot branding
- Custom branding
- SLA tracking & alerts
- Advanced analytics
- Priority support
- Custom bot name/avatar
Latest Updates
See what's new with TixBot
NEW
Full Documentation Launch
TixBot now has complete documentation covering every feature — from your first panel to SLA tracking and custom branding. All configurable from tixbot.gg/docs.
Feature