Viewing Analytics
The analytics dashboard gives you a complete view of your ticket activity and response performance. Filter by day, week, month, or all time to understand trends over different periods.
Accessing Analytics
1
Open your server dashboard
Go to tixbot.gg/dashboard and select your server.
2
Click Analytics in the sidebar
The Analytics section shows your ticket stats and SLA performance data.
3
Select a time period
Use the period selector to view data for today, this week, this month, or all time.
What You Can See
- •Total tickets opened and closed in the period
- •Average first response time
- •Performance rating for the period
- •Ticket activity chart showing volume over time
- •Recent ticket history with response time per ticket
ℹ️Data starts from when you enabled tracking
Analytics data is collected from the point TixBot was added to your server. There is no historical data before that point.
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